No printing of pdf files

I meet a problem during the printing of pdf attachments. Acrobat reader opens with the good file but there is no printing. If I click "Print..." in the reader, I see that the good printer was selected. Where is the problem? I have already reinstalled Acrobat reader 7 and E-mail Print...

Laurent
13th Feb 2006

There are several options available when printing PDF files depending on which version of Acrobat you have installed. To get the best results you need to use the full version of Adobe Acrobat and enable the option "Print PDF files using Acrobat COM interface". This will hook directly into Acrobat allowing us to start and stop it reliably and clean up any temporary files afterwards.
If you have a PostScript Level 3 printer then you may be able to spool the PDF file as a Raw document type, just add PDF to the list of "Raw Files" in the options.

If you are relying on the free Acrobat Reader software then you are likely to have problems with the Reader crashing and temporary files not being cleaned up. Unfortunately this is a result of Adobe not following the conventions for printing documents from the shell in Windows.

Tony Edgecombe
14th Feb 2006

Suggest that you use the DDE interface to print with Reader. It's available on any version of Reader (or Acrobat) you're likely to encounter, and it's very reliable.

Here's an example with C source code. Feel free to use in any way you wish:

http://www.geocities.com/sea_sbs/files/pdfp.zip

chicks
14th Feb 2006

I'll check this out tommorow and see what we can do.

Tony Edgecombe
14th Feb 2006

Although not perfect it does seem more reliable than what we have at the moment, I'll try and get this in for the next release.

Tony Edgecombe
16th Feb 2006

I tried to replace the "print action" of Acrobat Reader in the explorer of Windows.The new "print action" use pdfp (see chicks)

Regrettably it is not pdfp which is launched but directly Acrobat Reader. The problem thus remains the same.

Does e-mail Print use the extension of the file attached to find the application to be launched for the printing?

Laurent
16th Feb 2006

PDF printing is handled slightly differently, at the moment it will only work reliably with the full version of Acrobat.

We are going to try and incorporate the dde mechanism that pdfp uses in the next release although I have to say it won't resolve all the issues. The only completely reliable method is to use the full version of Acrobat.

Tony Edgecombe
17th Feb 2006

You will want to refer to Adobe's IAC Reference document here:

http://partners.adobe.com/public/developer/acrobat/sdk/index_doc.html#iac

when developing the DDE interface. Note the limited number of methods that are available in Reader vs. Acrobat.

chicks
17th Feb 2006

Does it work with the standard version of Acrobat 7? This one is less expensive than the professional version.

Thanks for your response

Laurent
2nd Mar 2006

Laurent,

Yes it does.

Tony Edgecombe
2nd Mar 2006