Automatic / Timed Checking

The service is not automatically checking. I have to click the "Check" button.

I just installed it today and I am using the trial. I need to see if it works before I register. Or is the auto check a licensed feature only??

Thanks, Jason

Jason Hatcher
2nd May 2008

Jason,

If you look in the status bar at the bottom of the window it shows the status of the service, it should be running. If it is paused you can start it with the resume button on the toolbar.

Also note the log window is a live view, leave it open to see all the checking messages.

Tony Edgecombe
3rd May 2008

Nope. Still not checking. Still have to trigger it with the toolbar button at the top of the monitor.

Thanks, Jason

Jason D Hatcher
7th May 2008

Jason,

Can you send your mpconfig.xml and log.txt files to support at frogmorecs.com

You will find them in the folder \Documents and Settings\All Users\Application Data\Mail Print

Also can you let me know which edition of Windows you are running.

Tony Edgecombe
8th May 2008